Shipping and Delivery
IMPORTANT NOTICE - OUR MIDDLE COVE STORE HAS NOW CLOSED.
WE ARE NOW ONLINE ONLY.
NO LOCAL PICK-UP IS AVAILABLE.
We use Australia Post, e-parcel post for all shipping within Australia. For STANDARD postage to a weight of 1kg, a flat rate of $10 applies to all orders. Heavy or oversized items will incur an additional charge. Shipping for orders over $200 will be FREE.
Delivery times can vary, however standard postage is usually 2-3 days to major metro areas. Country and remote areas may take longer.
If you require EXPRESS POST, you can specify at checkout and it will be a flat rate of $17 for parcels up to a weight of 1kg. Orders heavier than this will incur an additional charge. Express deliveries in metro areas are usually next day delivery, (regional areas may take longer).
Orders received before 1pm on weekdays will be shipped same day, orders received after 1pm on weekdays will be shipped next business day. Orders placed after 1pm on Fridays will not be shipped until after the weekend.
We currently ship to New Zealand and the Pacific region, Canada and the USA, with more countries being added soon. We use Australia Post for our Standard and Express international shipping, and DHL is our Courier service. Prices will differ dependant upon which zone we are shipping to and will be quoted at checkout. Prices are quoted in Australian dollars unless otherwise indicated.
Delivery times will vary, however Standard shipping should be between approximately 10-21 days. Express shipping between approx. 7-12 days, and Courier approximately 2-5 days.